Are Mortgage Brokers Really at War with the Banks? Here’s the Truth
Brokers vs Banks? Not Quite.
You may have seen headlines suggesting a “war” between mortgage brokers and the big banks. But let’s set the record straight: our mission has always been to put you first—and that hasn’t changed.
In fact, more Australians than ever are turning to brokers for help. As of 2025, over 74% of home loans are written by mortgage brokers, a figure that continues to grow.
Why Are Brokers in the Spotlight?
Some major banks have recently shifted focus toward direct-to-consumer digital lending, investing in proprietary platforms to reduce reliance on third-party brokers. While this has sparked debate, it doesn’t mean brokers are being pushed out.
As MFAA CEO Anja Pannek put it:
“Positioning banks as competing with brokers is like saying Hilton hotels are competing with travel agents. It completely misrepresents how the mortgage broking industry works.”
Brokers don’t compete with banks—we partner with them to help you find the right loan from a wide panel of lenders.
Why More Australians Choose Brokers
1. We Work in Your Best Interest
Mortgage brokers are legally bound by the Best Interests Duty, which means we must always prioritise your needs—not the lender’s. Banks aren’t held to the same standard.
We assess your financial situation, goals, and preferences to recommend loan options that genuinely suit you—not just the ones that are easiest to sell.
2. We Simplify the Process
Buying a home is one of the biggest financial decisions you’ll ever make. We help you:
- Understand your borrowing capacity
- Navigate complex terms like Lenders Mortgage Insurance (LMI)
- Prepare for auctions or private sales
- Compare loans from over 100 lenders
We’re here to cut through the jargon and guide you every step of the way.
3. We’re With You for the Long Haul
Your home loan isn’t a set-and-forget decision. Life changes—and your loan should evolve with it.
At CBM Mortgages, we offer ongoing loan reviews to ensure your mortgage remains competitive. Whether you’re refinancing, renovating, upsizing, or investing, we’re here to help you make smart, informed decisions.
Don’t Let the Headlines Fool You
While some banks may be investing more in digital channels, brokers remain a vital part of the lending ecosystem. In fact, our presence drives greater competition, which helps keep rates lower for everyone.
Want to see how brokers can help? Read our blog post on how brokers help settle more loans here
Let’s Talk About Your Next Move
Whether you’re buying your first home, refinancing, or investing, we’re here to help you find the right loan—on your terms.
Call us today on 02 8068 0534 or get in touch online to get started.
Further Reading:
- Read our blog on First Home Buyer schemes here
- Read our how to break out of the mortgage prison blog here
- Are you looking for a Mortgage Broker in Bondi
- First Home Buyer Grants – Revenue NSW
Disclaimer:
The information provided in this article is for general guidance only and does not constitute financial or legal advice. It does not consider your personal circumstances. Before making any financial decisions, seek professional advice from a licensed mortgage broker or financial consultant. This content is protected by copyright laws and may not be modified, reproduced, or republished without prior written consent.
Written by Craig McDonald 15/06/2025
